Dear, Sophia...What's Your Return Policy?
I was just reading about Trusst bras. I am unable to wear the classic underwire, do you have a return policy in case I have difficulty with this design?
Thank you so much for writing to us! I would be more than happy to explain our return policy, as well as the structural design of our bras.
Trusst bras were engineered to create the most comfortable, supportive bra you've ever experienced. Our bras do not contain traditional underwire, but instead, our patented 3D system supports from underneath, using your body’s core to do the heavy lifting. This creates more comfort and less strain on your shoulders and back.
The patented 3D system is unique and does take a day or so to get used to. I usually suggest wearing this bra for a few hours to really feel the support our bras provide. As women with heavy breasts, we are not always used to having support and lift. That is why I always stress giving it a few hours to feel the difference.
Our return policy is designed with the customer in mind. We offer risk-free returns and exchanges for domestic U.S. customers. This makes it a lot easier for you as the customer to exchange for different sizes or styles, or simply return if the product is not for you. We want our customers to be able to have the opportunity to try our products without having to worry about a messy returns process.
I hope this helped answer your questions. If you need assistance in finding the right style or size, please email us at email@example.com and someone on our team will get back to you ASAP to discuss!