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FAQs

Trusst Bras

What makes a Trusst bra different from other bras?

Great question! While many traditional bras use underwires as their primary method of support, Trusst uses a 3D structure (the BAST system) that supports breast weight from under the bust. This advanced type of support decreases the strain on your shoulders and neck, resulting in less back and neck pain and fewer shoulder dents. For more information, check out our Tech page.

 

    Why do Trusst bras feel different than traditional bras?

    Trusst bras feel different, because they are different. Each bra features patent-pending flexible polymer structures that are integrated into the cups. To the touch, it may feel stiffer and less pliable than a traditional bra, but combined with the soft foam cups and padded straps, they provide a more comfortable and advanced system of support. Check out our Fit Tips page for more information.

     

      How do I care for my Trusst bra?

      For best results we recommend hand washing your Trusst bra in a gentle detergent and laying it flat to dry. When storing the bra, be sure to lay it flat in the drawer.

      To hand wash: fill a sink with cool water and mild detergent. Submerge bra and lightly agitate for no more than 5 minutes. Rinse with cold water and squeeze gently to remove excess - do not wring. Blot dry.

      Never place bras in a dryer - the heat will damage the elasticity of the bra, cause shrinkage and fraying, and distort the internal support system. After washing, reshape the bra cups and hang or lay the bra flat on a towel to dry.

         

         

          Sizing & Fit

          What size do I wear?

          Our handy online sizing calculator can help you determine your appropriate Trusst size. For the most the most accurate results, take your measurements in your best-fitting, unpadded, non-minimizer bra. Check out our Fit Tips page for more information

           

            What size system is Trusst using?

            Trusst uses a single-letter sizing system based on the volume of our manufactured cups. Your Trusst size may be different from your size in other brands. Please refer to our sizing calculator to ensure accurate sizing.

             

              How do I schedule a fitting?

              If you’re located in the Pittsburgh area, we offer fittings at our office. Please use our contact form or give us a call to schedule an appointment.

               

                Why isn’t my Trusst bra tacking? Why do Trusst bras fit differently than my underwire bra?

                Unlike traditional underwire bras, Trusst bras will not tack on all body/breast types. In order to provide support, underwire bras depend on the wire tacking, or lying close to the body. This means the gore, or center of the bra, will lay flush against the skin.

                  Since Trusst bras do not contain underwires, their support does not require the gore to tack in the same way. If your Trusst bra is not tacking, it does not mean it is any less supportive. If you are concerned that you have the incorrect size, please contact us with more details so we can put you in touch with our fit specialists.

                   

                     

                    Shipping & Returns

                    What is your return policy?

                    We updated our return policy on Oct. 6, 2017. Please see our Return Policy page for details.

                    What is your shipping policy?

                    Please see our Shipping Policy page for details.

                     

                      General 

                        How do I buy/redeem a gift card?

                        To purchase a gift card, please visit our Gift Card page. We currently have e-gift cards available. To redeem a gift card, enter the gift card number in the appropriate box during checkout.

                         

                          Have a question we haven’t answered?

                          We’ll gladly help you. Email us at support@trusstlingerie.com.

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