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Become an Ambassador

The Trusst Ambassador Program is an opportunity for women who love our brand and products and want to be a part of our story. We will work with each Ambassador to help promote the brand through their networks and will provide unique links that can be shared with new customers. Earnings are dependent on the Ambassador and promotion efforts of the Trusst products.

Interested in becoming an Ambassador? Contact us at ambassadors@trusstlingerie.com.

 

Join the Team

We are always looking for talented, creative and motivated people to join our team! Please see below for open opportunities. If you are interested in applying, please email bill@trusstlingerie.com.

Product Leader

The Role

We are creating the Product Leader role to ensure we develop and create a product range and assortment that best serves our customer – from bras to undies and beyond.  The focus of the role is to identify the core product needs of our customer, develop an assortment – styles and colors – to meet those needs, and finally to develop and deliver that assortment through our e-commerce channel.  Specifically, the person in this role will spend time truly understanding our customers’ comfort, style, price preferece, and general product needs.  They will then translate those needs into an assortment, determining price points and inventory levels, that allows us to build our brand and enables us to deliver on our revenue and margin goals.  Additionally, they will identify and work closely with our vendors, in the US and overseas, to ensure we deliver against our customers’ quality needs and our margin requirements.  Finally, they will work closely with our marketing team to identify the most impactful way to capture and display the assortment through our e-commerce channel.

Key Responsibilities

  • Identify target customer needs by working with customer service/marketing to capture and analyze customer feedback
  • Deliver an assortment, across all relevant categories, that meets our target customer needs
  • Set price tiers and inventory levels within each category of products
  • Direct the fit process to ensure our patterns meet the comfort requirements of our target customer
  • Identify vendors, globally, who can deliver at the level of cost and quality required
  • Work with vendors to ensure on time delivery
  • Provide direction to the marketing team on role for each category/style within the overall assortment
  • Ensure alignment with marketing on key revenue drivers within the assortment

Experience and Characteristics

  • 4-6 years of successful experience as a product leader, particularly in the bra industry
  • Experience and interest within the Apparel and Lingerie markets
  • Insight and knowledge about the R&D/product development and launch process with a passion to think and create out of the box solutions
  • Strong merchant skills with an understanding of how to optimize an assortment for revenue and margin delivery
  • Self-starter who has a bias for action and is driven to succeed
  • Organized and efficient communicator
  • Moves easily between leader and team member depending on situational needs
  • Drives decision making thru influence and action
  • Understands and lives by the concept of Done. Done. Done.
  • Must be comfortable in a fast-moving, flexible, “startup” environment.
  • Motivated to change the way things are done and have an impact
  • Must be proficient in Adobe Software (Illustrator, Photoshop) and Microsoft Office; SolidWorks experience a plus

Reports to: CEO

Location: Pittsburgh with some domestic and international travel

Type: Full time

Compensation: Commensurate with experience; mix of base pay and equity

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Marketing Leader

The Role

We are creating the Marketing Leader role to ensure we build Trusst into the leading lingerie brand in the global e-commerce sector while delivering on our revenue goals.  The focus of the role is two-fold:

  1. Solidify and build the Trusst brand: Define what the brand means to the consumer and begin to build out that profile
  2. Drive revenue through our e-Commerce channel: Meet and exceed our revenue growth goals by driving traffic and conversion on our Trusst brand site

Specifically, we are looking for a leader who can crystallize the emotion of being associated with the Trusst brand and then communicate that emotion, through images and copy, to our existing and potential customers.  Leveraging the strength of the brand, the person will then build out a marketing strategy – primarily focused on digital levers – to drive traffic into our brand site.  Core to that strategy will be development of a cadre of influencers/brand ambassadors who carry the message of Trusst and our superior products to all relevant customer segments.  Additionally, this person will identify the critical touch points in the customer journey, and build appropriate messages/calls to action to motivate the consumer to engage, purchase and remain loyal over time.  Finally, this person will be responsible for the overall direction, development, and analysis of the performance of the e-Commerce channel (desktop and mobile) – this will include design/layout, site creative and content, and product purchasing.

Key Responsibilities

  • Define the target consumer and communicate it across the organization
  • Develop the brand tag line and communication vehicles for establishing it solidly in the target consumers mind
  • Drive a strategy that begins to drive awareness of and affinity towards the Trusst brand
  • Design and drive the development of the e-Commerce site (desktop and mobile)
  • Set a marketing strategy that maximizes our ROI while delivering against our revenue goals
  • Invest our marketing budget across the full range of digital marketing levers (e.g., SEM, SEO, e-mail, affiliates)
  • Build a cadre of influencers and brand ambassadors to drive site traffic and brand building
  • Analyze and assess the performance of all elements of the marketing strategy and site activities
  • Ensure alignment with the product team on key categories and targeted marketing support

Experience and Characteristics

  • 4-6 years of successful experience as a marketing leader, particularly digital marketing and brand building
  • Experience and interest within the Apparel and Lingerie markets
  • Insight and knowledge about the full range of digital marketing levers
  • Strong business skills with an understanding of how to build a budget and optimize investment for revenue delivery
  • Self-starter who has a bias for action and is driven to succeed
  • Organized and efficient communicator
  • Moves easily between leader and team member depending on situational needs
  • Drives decision making through influence and action
  • Understands and lives by the concept of Done. Done. Done.
  • Must be comfortable in a fast-moving, flexible, “startup” environment.
  • Motivated to change the way things are done and have an impact
  • Must be proficient in Microsoft Office and Google Analytics; Shopify and Adobe Software (Illustrator, Photoshop) a plus

Reports to: CEO

Location: Pittsburgh

Type: Full time

Compensation: Commensurate with experience; mix of base pay and equity

 

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